Archive for the “Raiding” Category
Forgive my indulgence for making a personal post, but I’m gushing with pride after seeing this video and wanted to share. A member of my guild decided to try his hand at making raid videos, and his first was one amazing. It’s just normal-mode Hodir, but even still, he makes it look epic. I can’t wait to see the more interesting fights done! A lot of us are recording next week as well, so he can have different roles and perspectives to spice things up even more.
Click!
I’m not embedding it. MAKE SURE YOU CLICK HD.
Also, please note them making fun of me right before doing Hodir.
25 Comments »
For my long-time readers, do you recall when I lightly touched the subject of dealing with bad players in Have A Little Faith? In that post, I had said:
If I don’t belittle, kick, or replace people who aren’t meeting our standards, then what do I do? Fixing a problem isn’t always solved by brute force. You can’t will it to magically become better or remove the problem in order to find a solution. I’ve always been of a mindset that most of the best players weren’t born overnight. And in my experience, if I just watch how I handle it (no one likes being called bad, regardless of how nice and constructive you are), I’ve been able to turn flaky people and bad players into outstanding role models. And that takes time.
I got a lot of comments and e-mails from people asking me to elaborate on how I personally dealt with bad raiders. In a more indirect way, this post will hopefully answer that question and perhaps help similar guilds in similar positions. Please note that not all guilds are run the same way, which makes most of my advice a moot point. This method is simply what works for my own guild. It’s not meant to be taken as a guide, but rather an insight to the trials and tribulations I’ve experienced when it comes to dealing with bad players.
We Struggled, Too
When I first started my guild, I cared more about getting people with the right attitudes than I did experience or skill. And when I first chose my officers, I made it clear from the beginning that we would never drop our standards, regardless of how desperate we were to flesh out our raid roster. We promise to foster a mature and intelligent player-base, with an upbeat, positive raid environment. When people are bad, we don’t directly tell them they are bad, especially in front of others. We try not to single people out unless it’s a large group of people, and we never, ever insult, belittle, or yell at people.
Most of the time, admittedly, it’s difficult keeping that promise. There are times where I have to go afk on vent during raids, so I can calm down my boyfriend (who is the main raid leader), and remind him to not lose his temper. There are times where even I have to walk away from the computer before I break the rules I created, and it takes a lot to get me angry in raids. Is that exclusive to just our guild? Of course not. These are the normal, everyday issues that plague almost nearly every raiding guild. It’s how you handle it that defines your type of leadership.
Before I explain how we currently handle these problems, let me first explain to you our problems in BC so you can understand why we do things this way. We started out as a reroll guild with a special emphasis, as I mentioned earlier, on guild personality. Many times we would read through an application, find the person well written, intelligent, funny, and with a good attitude, and would insta-invite, not really ever asking raid-related questions to determine his/her attitude towards end-game. This was, inevitably, our downfall.
We eventually gathered enough people to successfully begin 25-man raids, and although the majority of our members were Karazhan/badge-geared and experienced, we zipped through the content with all the nerfs. To the inexperienced raiders with us- which was, in all honesty, the mass majority of our guild- we seemed pretty good. We were one-shotting all the bosses, AoEing the trash, and doing most of it with relative ease. When we got to t6 content, we started seeing a more apparent gap between the good and bad players. We had about 10 people who understood raiding and their respective classes, showed up reliably, and essentially carried the rest of the raiders who didn’t enchant new gear, no-showed raids, and did half the dps the top ten raiders did.
We also did an open-guild loot council, which was initially established as a means of making the guild more involved and close-knit. In 10-mans, it was a fantastic loot method, and was very successful. In 25-mans, especially with a large group of new players, both new to the guild and seriously raiding end-game? Not so much. In the end, as we encouraged people to be more involved, the least deserving players were getting the best drops over the ones who rarely got loot and deserved it the most. The good people were penalized because their “dps is already high enough, give it to someone who could use it more.” Players who upgraded their gear outside of raids via crafted or bagde gear were also penalized, because it was less of an upgrade for those in Karazhan or blue gear.
We were spiraling out of control. Many of our good players confided they didn’t like the path we were taking, and we agreed. After trying to snag control of the reigns, we realized at that point the only way to fix things was to change. At the release of Wrath, the officers discussed our issues and how we planned to fix them. We targeted our problems and knew we were going to have to either get rid of the bad players, or teach them to be good.
Give Them Motives
For a few people, they were just new to raiding, and with a little patience and instruction, we are able to turn into good players. But for many others, they were just lazy. If they didn’t want to show up, why should they? They raid when they want and how they want, and they still keep getting raid invites and loot, so why bother with silly things like adhering to raid rules and etiquette? Sure, we could kick all those people out, but when the mass majority of your roster is comprised with that type of player, it makes that a difficult decision to make. Besides, just like the new players, with a little subtle motivation and patience, you can turn a few of those people into reliable players, too!
We realized the biggest culprit of our BC problems was a lack of structure and motives. We had laid out our expectations pretty clearly, but because we didn’t have any direct penalties or benefits, people didn’t even try to adhere to them. So we instead implemented a strict ranking system where raiders got rewarded with first priority on loot, raid invites, and specific guild bank items (enchanting mats and gems, for example, when they were expensive and difficult to obtain), and you had to meet and maintain our expectations to be considered for such a rank.
Such a ranking system was our saving grace and while it didn’t happen overnight, helped us maintain a reliable, predictable raid roster and succeed in raids. But more than that, it helps us handle bad players while still being nice guys. We don’t have to worry about undeserving people getting loot and having to be passive-aggressive with invites. People don’t make it to core status if they don’t deserve to be there.
We try to be very upfront about core and casual ranks from the beginning. When we are interviewing new members, we always make it a priority to explain our rank system, and to also make it clear if he/she doesn’t meet our expectations, they won’t make it to core. That way, there are never any hurt feelings or surprises if it does happen. It’s easiest to have a recruit immediately go to casual after their trial period, as opposed to demoting an existing raider because he/she has gotten complacent or lazy. With that route, there’s almost always hurt feelings and, in rare cases, a gquit in following.
I’d like to say the most defining difference between our rank system and many of the hardcore guilds I’ve been a part of is how we handle it. When we notice somebody not performing at the expected level, we don’t just give it a raid to see if the problem fixes itself, nor do we immediately demote the member. Just like we like to pull members aside and recognize them for playing well, we always try to talk to our members and give them feedback when they aren’t, either. If it’s a skill/numbers issue, we will sit down with them and try to analyze and compare numbers to see where they’re going wrong. If it’s a class we don’t have experience with, we try to pair them up with patient people who are skillful at their respective classes.
There are always positive ways to motivate your raiders to play better. If you don’t want to actually penalize people, try to give them other goals and rewards for doing well, so the only penalty there is, is not being rewarded. Praise where praise is due. In conclusion, there was a fantastic post Rhaina made on the Guild Relations forums that had me nodding, and really states this point better than I ever could:
Before you start approaching individuals, make sure that the facts are out there.
Here’s a BC example .. .. ..
Right around the time we figured out the King Mulgar pull, we knew our next challenge was going to be mobile DPS for Gruul. We counted up the tanks and the healers, and figured out how many DPS that left us with. We looked at his health and at roughly how many growths we could heal through. We then calculated the amount of time that this left for the DPS to down him before he hit that many growths. Divide his hit points by the number of seconds to get raid DPS required. Divide raid DPS by number of DPS to get individual DPS minimum. Post this calculation along with the information that Gruul is a movement fight with DPS stoppages.
We told people that to give us a little wiggle room, we wanted every DPS to be able to produce that much individual DPS plus 10%, and to be able to do it in a movement fight. We took the raid back to Kara and told people “If you can produce that much DPS for the Aran fight, then we will go try Gruul.”
A lot of people who thought they were doing fine because they were 3rd or 4th on a 25-man DPS meter found out that they couldn’t sustain that DPS while moving and stopping and doing the other stuff they had to do in Aran.
One week later, we went back and tested again. All our DPS had improved, and most were now over the threshold. We then worked with the two people who were not to help them troubleshoot their issues, and three days later, we dropped Gruul for the first time.
It’s one thing to say “You have to do 4000 DPS in a tank and spank or we won’t let you raid.” It’s another to say Patchwerk has X health and Y enrage timer and so the entire raid must produce X/Y DPS, so since there are 17 of you, divide that number by 17 and see what you need to be doing to ensure that you are doing your share”. The latter demonstrates that you are not being arbitrary, but are looking at the actual fights and making requests that are reasonable if the raid is to down the boss.
So start there. Provide factual information about what DPS needs to do and why. Then give people a chance to hit that target, and then when you approach the ones who aren’t, you will be doing it in context, not out of nowhere.
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I’ll indulge myself and go with a useless personal post today, more out of sheer desperation than any other reason.
Hi guys. This past week, my guild lost two beloved healers, which really put a dent in our raiding roster. We’re in pretty high demand for a stellar healer or two (priests and paladins preferred), and since I know there are loads of amazing healers that grace the blogging community, I figured I’d post our info here in the case any of you are possibly interested. And of course, we’re always interested in monster dps- especially hunters (do these even exist?!).
Let me know if you have any specific questions about us I can answer. Thanks!
Guild: Con Brio Guild
Site: http://conbrioguild.com
Server: Doomhammer
Faction: Alliance
Server Type and Population: PvE and high population (no queues); one of the original servers, and due to its population, pugging at any time of the day is considerably easier than most servers.
Officers: Ariedan, Moskau, Malnutrition, Mantren, and Syltrian
Guild Type: Hybrid Social-Raiding Guild
Progression: 25-man, we’ve completed up to Mimiron (with a 1% wipe on him last week, so he should go down tonight; 10-man, we’re working on Yogg, although our 10-mans are neither official or exclusive to raiders only.
Any relevant information for you: We’re a guild that appreciates a good personality before gear and skill (although we strive for skilled *and* fun people). Our raiding environment is generally upbeat, positive, and hilarious, while still maintaining our focus on slaying internet dragons successfully.
The vast majority of our members are in their 20’s-30’s, and regardless of all sometimes childish tastes in humor, are mature players. Recruitment turn-over and drama are both considerably less prominent than most guilds I’ve encountered (you’re lying if you claim your guild never has any ), and we’ve had a stable member base for well over a year.
Recruitment Blurb:
It’s about that time again. Shiny new content, forums brimming with new gear and PTR updates, the masses crying out in outrage to class nerfs, and Ghostcrawler sarcastically admonishing the paladins. That’s right, new content! And that means we need you- yes, YOU!- to come fill in our holes (that’s sexual) to tackle the dwarf-infested (no offense, dwarves!) raid instance that is to be Ulduar.
Are you an individual who….
-Is a loyal guy/gal who is looking for a long-term home?
-Knows that Ur is an ancient city, not a lazy substitute for a word?
-Is a competent, competitive, and crazy (sorry, I had to keep the alliteration going!) player, who not only has a full understanding of his/her class, but also keeps up with the latest changes to his/her class?
-Is an analytical player, who consistently assesses his/her performance to consistently improve?
-Is a self-starter, and doesn’t need people to hold his/her hand to get things done? Well, some of us might be convinced to do more than hold your hand; do you have pics?
-Is not only able to accept constructive criticism and learn from it, but expects it from his/her guild-mates as a stepping stone to improve?
-Is able to sarcastically and subtly mock people without them ever understanding they were just insulted? We’re a dying breed, I know.
-Has an outrageously good sense of humor?
-Is also outrageously good-looking? This is important, especially if you’re a man.
-Is comfortable with his/her sexuality? Is comfortable with our sexuality?
-Is a furry or Asian, or a furry Asian. Look, I don’t make the rules around here, so don’t ask me; we have some weirdos here.
Are you interested in a guild that…
-Recruits intelligently? We don’t recruit for bench spots, and personality is as important a factor as is skill/experience!
-Has a diverse and interesting group of people, real people you can actually get to know, instead of voices and pixels?
-Is able to convey things in fully coherent English?
-Is able to have fun during raids? We joke, make fun of each other, have karaoke, have full conversations in vent text-to-speech bindings, and still get bosses down effortlessly. We know how to have fun, but we also focus when it counts.
-Has girls? Which contradicts the rule of there being no girls on the internet, but balances out because they know their place is to make sandwiches.
-Has a name that’s supposed to be all deep, but has somehow been interpreted as Con Bro? That’s right, join us, and you too can bro out with us. We might even call you the next day.
->Recruitment Open!<-
Recruitment is now open for all classes and roles except full-time tanks, which a special emphasis on analytical and skilled healers! We're looking to fill in a few holes with exceptional players in preparation for hard-modes. If you're a solid player and think you'd be a good personality fit for us, please don't hesitate to apply!
More!
We're a friendly, selfless, fun, goofy, and downright dirty-minded bunch, whose ultimate goal is to balance a guild appealing to both social and progression-minded folks of the game. We have an exceptionally lengthy application/interview process, which helps ensure all members recruited fit our ideals and personalities in the guild. We created this guild after being fed up with our past guilds looking at all members as only a raid spot filled, and the members looking at one another as raid loot/slot competition. We strive to create a guild of individuals that play for one another, not the purples, and a guild that feels more like a group of close friends experiencing content together rather than serious job-like raiding. And as such, we've established a very strong foundation. We're a unique guild with a unique philosophy, and people love it. They play for us, not for themselves, so when the going gets tough, we still remain strong.
We raid three nights a week, Tuesday, Wednesday, and Thursday from 9pm to 12am PST (which is 10-1 server time). That's nine hours a week, and you're only expected to make two out of the three the raids. We have the mentality that if everyone carries his or her own weight, you don't need to raid five, six days a week. Don't waste time, have a fun time doing it.
Interested?
[ ] Yes [ ] No
Apply today, and get a free copy of our best-selling bromance novel, Blow My Boat.
Website:
http://conbrioguild.com
16 Comments »
In some raiding guilds, gkicks are a lot more frequent and expected. Those kicks aren’t really difficult to do, as people know their performance is consistently being judged and analyzed, and if it doesn’t meet the officers’ expectations, they will be replaced. But what about the gkicks due to personality conflicts? What about the people who have been in the guild for a long time?
In my opinion, these are the hardest guild removals, especially since you don’t have hard facts and concrete evidence like you would with WMO parses and recount numbers if someone is being kicked solely based off raid performance. People might realize they’re playing horribly because it’s easier to compare themselves with others’ performance. However, few people ever realize they’re rubbing others the wrong way, have a bad attitude, and/or just don’t fit in with your guild, because there’s no real easy way to see these things without being an outsider. And since they don’t know, explaining said issues is always an unpleasant surprise for them.
Somebody’s Gotta Do It
I’m a pretty nice person. I make friends easily, and generally speaking, I’m the more approachable officer of our bunch. If a certain person is playing horribly or is acting sulky, I’m usually the officer that gets to have a nice, casual chat with him, because if anyone else did it, it would result in drama. I lead by friendship, and the unique relationships I have with my members are what make my leadership a success. But there are downsides to this as well.
I don’t like removing people from my guild. Blame my gender, blame my age, but I feel it’s the worst aspect of guild leadership. Unfortunately, someone has to do it, and that someone became me when I elected to help lead this guild. I have a tendency to always try to imagine how others might feel or perceive my actions, and I doubt being kicked from a guild is something anyone likes. Regardless of whether or not the individual’s actions have justified the guild removal -even if I dislike the person- I always have a heavy reluctance when it comes to asking someone to leave.
If I feel so strongly about kicking people I dislike, imagine my personal distaste for kicking friends. And, considering I lead by friendship, I’m good friends with most people in the guild. When I got into this position, I knew I would have to make many sacrifices in order to always put the guild first. But nothing weighs heavier on my heart than having to put on my “officer hat” and asking a friend to leave the guild. Nothing hurts more than knowing that friend feels betrayed, and regardless of how close we had been, I’ll never receive a friendly inquiry from him again.
I’ve been in this situation many times, and as much as I hate it, I will do the right thing every time it happens. Nobody likes removing people, especially friends, but it’s something you’re going to have to face if you want a stable guild. Leadership isn’t always what it seems from the outside. There’s a lot of dirty work you’ve got to have the stomach to handle. You won’t always be the glorious, fearless leader that represents your outstanding group. You will be seen as the bad guy more often than not, and if you can’t take that, this isn’t the job for you. In the end, it’s worth it for me. It’s the bigger picture you’ve got to look at, folks, and that bigger picture is what motivates me to keep on truckin’, even when I’m emotionally crushed from doing said dirty work.
The Bigger Picture
You have a guild to run. There are so many different roles you have to play, so many jobs you’re required perform. One of the biggest and most underperformed role is managing personalities. Everybody is different. Duh, that’s obvious. But what isn’t as obvious is that due to everyone’s differences, there will always, always, always be people that don’t mesh well with certain others. Sometimes it’s as easy as knowing the quickest way to happily quiet the loud, obnoxious guy in vent, which satisfies both him and the people he bothers. Sometimes, though, there’s no easy solution.
I had a recent situation in my guild where there wasn’t an easy solution. The individual was good friends with many people in the guild, including myself. But at the same time, he had twice as many people dislike him. I tried privately talking to him about the issues, but in the end, the only way to fix it would be for him to change himself. It got to the point where he was ruining people’s enjoyment of the game. They were reluctant to log on for raids, they avoided guild chat and vent when he was online, and they sat out of off-night activities when he was involved. I finally realized with an alarming clarity, that if I didn’t remove him, I would end up losing more than just him.
In this situation, you need to come to the realization that you want to have as few causalities as possible. It’s unpleasant removing a good player and friend to the guild, but keeping him/her at the cost of many more is not worth the price. You always need to look at the bigger picture and do what’s best for the guild, not the individual. Yes, his feelings might be hurt, and yes, you might lose his friendship. When you sign up to run a guild, though, you are officer first, friend second.
The Actual Kick
Once you’ve realized there’s a problem, it’s imperative you act swiftly. Don’t grow soft; your guild is depending on you. How you act is entirely dependent on you and the situation. Sometimes, the solution is as easy as a blunt talk to the person and some work on his/her end, and a kick isn’t required. But you need to fully assess the situation, considering different actions and the potential results of said actions. Take the route that is the least bumpy for your guild.
If you’ve decided to remove the person, consider how to approach him/her. Make sure all or most of your fellow officers are present and agree with your decision (hopefully, you all discuss such issues and decisions together!), to help present an official, united appearance and lend credibility to your reasoning. If you often use ventrilo as a guild, do it over vent in a private channel; it’s quicker, more personal, and more importantly, saves you the trouble of screenshots that reflect poorly on your guild posted at inopportune times.
Consider too the personality and attitude of the person, and be ready for any reaction. Everybody responds differently to the “gkick talk,” but nobody ever responds happily. Some people get sad and quiet, whispering a rushed, “Thank you, may I leave?” lest we find out they were crying the entire time. Some people get hurt and angry, and make demands and accusations regarding our capability of leading a guild. Nobody likes to be rejected, so try to be understanding and imagine how you’d feel in their position. If they get angry, yell, or insult, don’t fall prey to their bait. Keep it official, and if it gets nasty, wrap it up immediately.
The Day After Drama
It’s inevitable. Where there’s a kick, drama will soon follow. You need to make sure you smother this drama as quickly as possible, before it evolves into a nasty wildfire.
- If people ask why the person quit/was removed, put on your “officer hat.” Be as straightforward and unopinionated as possible, and give broad, open-ended answers.
- If the person posts on the forums about it, don’t respond. Instruct the guild to not respond. Don’t fall for troll bait.
- If the person starts whispering people to start trouble, advise people to ignore the pleas for attention.
- Under any circumstance, do not insult the person in front of others. Even if the person was disliked by everyone, it’s disrespectful and makes you look bad. Don’t be so petty.
10 Comments »
I’ve touched the subjects of both applying and trial periods for people looking for new guilds, and there are plenty of outside guides written on how to recruit in general. Rarely do people mention how to evaluate a trial and to make him/her feel comfortable in your guild, though, and that’s something I feel is just as important as recruiting and applying efficiently.

Every Sword Has Two Edges
The biggest thing that bothers me with a lot of raiding guilds is their self-righteous attitude when recruiting. They act like applying to their guild is an honor, and being accepted is an even bigger honor. “You’re applying to us, not we to you!,” they’ll say, and then add, “And we don’t owe you anything.” While it’s very true that the recruit is applying to your guild, and you’re busy judging to see whether or not he* will pass the trial, he’s assessing the guild just as meticulously. He’s watching how you handle loot, issue raid invites, discipline people for mistakes, and how well he fits in. He wants to know this guild is for him just as much as you want to know if he’s for your guild. Officers never seem to remember that it’s just as important to make sure he’s happy. Treat him with respect, answer his questions, and don’t make him feel like he’s wasting your time when he asks you questions, simply because he’s a recruit. Remember, without recruits, your guild would never be successful.
In the end, treating new members with respect and making them feel important right from the beginning is also good for your guild’s growth. A lot of the members of my guild are with us today because how at home they felt initially, and it definitely helps contribute to the overall feel of our guild.
Make Him Feel Welcome
Joining a new guild is scary, especially if you transferred servers. You don’t know a single person, you don’t know how things are done, and you don’t understand all the nicknames/inside jokes that are unique to every guild. What’s worse is when you join a new guild it feels like people are ignoring you, as if you cease to be a person until your trial period is done. Believe me, I’ve been there, and it’s an unpleasant feeling.
Instead of doing all the work yourself, take initiative and encourage people to make him feel at home. When he first joins the guild, be sure to welcome him in guild chat; people are sure to follow suit. If half the guild is chatting in vent, invite him to join. He might feel like he’s intruding or annoying if he joined on his own volition. He also might be a little shy and not talk at first, but if it looks like the guild is making an effort to get to know him, then he’ll warm up pretty quickly.
Run Activities Outside Raids
Heroics, 10-mans, alts, old world content, PvP, achievements… there are so many things you can do. When you’re organizing these things, be sure to ask him if he wants to join, and make sure to get everyone on vent. It’s good to see how he interacts with other members outside of raids because:
- He’ll be less nervous and under pressure than he’ll most likely be in raids, so he’ll probably actually play better. Do you play your best when you know everyone is waiting for your mistakes and watching your every move? I know I don’t.
- He’ll warm up a bit because he’ll feel like he’s being included.
- You probably don’t get to see how he fits in with other raiders during raids because that’s generally a time of focus. Running off night activities gives you a chance to really assess if he meshes with your other members.
Assess
Does he show up on time, late, or early? Is he at the summoning stone, or is he always begging to be summoned? Is he fully repaired or is he the guy crying for an early repair mammoth? Does he take afk’s during trash? Does he need to be told to buff (if applicable), or does he take initiative and does it without being told? Does he come prepared with consumables, and does he need to be told to use them? All these little things really make a difference when I’m assessing a new member. We’re too busy handling other things to babysit people. If he needs to be told to do these things, privately approach him after the raid and explain it’s required.
How does he play? Does he die to everything? Do you suspect he’s a tunnel vision player? Is his dps comparable to the others of his same class, and if not, is it a gear difference? If you know little about his class/spec/role, be sure to make sure you’ve assigned another officer or someone who understands the role to watch him. Be sure to look at recount during the raids if you have any questions about what abilities he’s prioritizing to see if his rotation is what it should be. If your guild uses WWS/WMO, be sure to look at his play in depth after the raids.
How does he take instructions? Does he understand the first time, or do you have to repeat yourself? Is he a quick learner for bosses he’s never done before? Does he need to be told when he makes a mistake, or does he learn from it the first time? To me, this is one of the most important things in a new raider. Gear can be obtained, and if it’s a matter of numbers, you can teach him to press buttons better; but you can’t teach someone to learn faster.
Communicate
Make a list of questions and concerns for him. It’s very important that you explain your concerns and give him constructive feedback. He probably wants feedback of some sort, but it’s also a good test to see how he responds to your criticism. Watch him the next raid to see if he’s made any improvement, and if he hasn’t, make note of it.
Above all, though, communication is the most important part of the trial period, for both sides. If the officers don’t communicate with the applicant, then he’ll never know what he’s doing wrong. In a perfect world, people fix their own mistakes. The reality is, though, that things don’t get better on their own. There have been plenty of times where the officers in my guild and I groaned and put off talking to an applicant, instead hoping he would magically improve over time. If you don’t tell people when they need to improve, then you’re really being unfair when you take disciplinary action (or worse, telling the applicant he didn’t pass his trial) for not playing well. From his perspective, he may think he’s playing fine because no one’s given him any sort of feedback, and then out of nowhere, he’s being told he’s not meeting your expectations. What expectations? If you didn’t lay any out, how does he know to meet them? Communicate, people.
Give Him Time!
I’ll admit, some of the best raiders and funnest personalities within my guild were people we almost judged too early. It’s called a trial period for a reason, so don’t make your final judgment within two days or even a week. Some people really just take a while to feel comfortable and open up, and some people also don’t play their best when they know they’re being judged.
*He/she/whatever! There was no way I was going to put that every time I needed to use a pronoun, and I’m too grammatically anal to be lazy and say “they.”
23 Comments »
The other day, when talking with a guild member regarding his lack of preparedness in raids, he shot back with a few of his guild-related concerns.
“Why should I come prepared and work hard when So-And-So is sometimes late, rarely has consumables, consistently has low numbers, and always dies to everything. Why are you talking to me, instead of him?”
And as an officer, it’s something you hear all the time. It’s one of the biggest frustrations of the job, and you always have to be careful how you deal with it. Raiders, this blog entry is for you, so maybe you can help understand what we do behind the scenes a little better.

We See It, Don’t Worry
When that unnameable priest dies to flame wall every attempt, when the unspoken ret pally shows up late and expects a raid spot, or when the unidentifiable mage somehow manages to do less dps than the tank, we notice. We notice every mistake you make, every death. When a tank dies, we immediately look through combat logs to know how he/she died, whose fault it was, and how he/she can fix it.
Some raid leaders let their players know when they make mistakes, and some have a zero tolerance policy for it. In a guild such as mine, we promise a positive environment with no name-calling or finger-pointing. We don’t generally don’t call people out in vent for everyone to hear; it’s just not our style. To members that are playing well, it seems like because we’re not calling people out, we’re not doing anything about it. Wrong.
A big part of a leader’s job, whether it’s in-game or in real life, is behind-the-scenes work. Because you’re generally up in the front where everyone can see and judge you, people assume they see everything you do. In reality, that’s the easy part; the hardest part of being a leader is knowing you rarely get credit for most of what you do.
It’s Not Going To Happen Overnight
Every guild’s going to have those few members that just aren’t meeting your expectations. Either their attendance is flaky, performance is questionable, or their attitude is lackluster, but chances are, you’re not exactly happy about it. When you’ve got a few members like this, your reliable players start questioning why they’re still allowed to be a part of the guild and why you’re not doing anything about it.
My first question when I’m approached is, “Do you want me to gkick all those people? Do you want me to kick someone every time he/she’s late or makes a mistake?” Of course they always say no and agree, that would be horrible. Having a few people under-perform is still better than not being able to raid.
So then I’m usually asked, “Why don’t you just replace them?,” to which I always answer with, “If you think you can replace four people with top-notch players that have top-notch attitudes that actually mesh well with our members, go right ahead.” Recruiting is a hard deal. Getting people interested in playing with you is hard enough; getting the right kind of players interested in you is even harder. What’s the point of replacing a bad player with another bad player?
If I don’t belittle, kick, or replace people who aren’t meeting our standards, then what do I do? Fixing a problem isn’t always solved by brute force. You can’t will it to magically become better or remove the problem in order to find a solution. I’ve always been of a mindset that most of the best players weren’t born overnight. And in my experience, if I just watch how I handle it (no one likes being called bad, regardless of how nice and constructive you are), I’ve been able to turn flaky people and bad players into outstanding role models. And that takes time.
So people, when that priest dies to flame wall or that warrior is standing in a void yet again, take a deep breath and relax, because we know and we’re handling it. Chances are, we’re either whispering the person or we plan on approaching the person privately after the raid is over. Things will be fixed, but again, they won’t happen overnight. Have a little faith in your officers; without it, we’re useless.
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Recently, I’ve been getting a lot of feedback about my blog, both good and bad. One of the comments I keep hearing repeated is that people think I’ve got this mighty stick up my ass (druid porn?), I can’t enjoy this game, and I take it all too seriously. First of all, I tend to stay on topic, so if I’m talking about recruiting, I’m going to stick with recruiting and not talk about how to wipe your raid as a joke (hmm, that’s a good idea for a future entry?). And secondly, guild relations is generally a topic that comes across as serious because of the nature of the subject.

“It’s Just A Game.”
Congratulations, Mister Internet User, for stating the obvious. You’re right, this is a game, and most people play to have fun and alleviate real life stress. In my humble opinion, this statement bothers me, and here’s why.
The word fun is defined differently by some people. Some people have fun in an environment that focuses heavily on raiding, and adversely, quit having fun when people aren’t playing well. They play for the content and the challenge of doing it well. Other people define fun solely by slaying internet dragons with fun people, and don’t care how well they and the others play. Either type of motivation for raiding doesn’t mean fun and raiding are mutually exclusive.
I always like to compare raiding to sports or a band/orchestra. Both can be considered hobbies (and careers, for some, but that’s not my point) that require teamwork and good structure. When I played in band/orchestra, I took it very seriously even though it was a hobby for me. If somebody didn’t show up for marching band rehearsal because his/her dedication wasn’t on par with mine, my performance suffered. When someone didn’t practice a particularly difficult run and lagged behind, my performance suffered. And if people weren’t trying, I expected the leadership to fix it. Without structure, without rules, and without someone to enforce all the rules, we never would have gotten far. People like myself would have gotten fed up and quit. Regardless of it being a hobby, my biggest enjoyment could be contributed to the challenge of it and the success of teamwork.
Raiding can be thrown into a similar category and for similar reasons. Maybe people who play for the challenge and aspect of teamwork come across as too serious. But for people to get shit done, if you don’t mind my French, there are times when you have to take it seriously. Taking something you enjoy seriously shouldn’t make it feel like a job. If it feels like a job for you, that doesn’t mean end-game isn’t for you, but it’s a completely different environment. We all play for different reasons, and my blog happens to be one that focuses on taking end-game and guilds relatively seriously.
People think good guilds just happen on their own. Hint: they don’t. Serious or not, you need structure and you need rules. If you don’t have those two key things, then your guild will be chaotic. Drama and people with bad attitudes will happen. You’ll have massive recruitment turn-over. My dad always told me there’s a reason for every rule, and even in a video game, you need rules. If you complain about a guild with rules feeling too much like a job, with all due respect, you lose the right to complain when your guild massively explodes.
Know Where That Line Is
Wanting a structured guild who takes raiding seriously doesn’t mean you can’t have fun. It means you know how to focus when you need to, but can also have a good time when you’re not focusing. I’d like to think my guild is one of the most fun I’ve been in, and all our members have commented that our guild environment and personality is the funniest and liveliest they’ve experienced (proof?). We joke, we laugh, we make fun of each other. We sing on vent, purposely let people die for laughs, and have a multitude of inside jokes. If anybody knows how to have fun, we certainly do. But when we raid, we take it seriously. Does that mean we stop singing, laughing, and joking? Absolutely not. But then, people don’t need to be told to shut up (okay, I lie.. sometimes a few individuals think they’re funnier than they really are!) when it’s crunch time. We focus when it requires focusing and make use of our raiding time.
We have a lot of structure, a lot of rules, and a ridiculously thorough application process that a few outsiders have complained were “too much like a job.” But that’s what works for us. It keeps the guild going strong, it keeps our core loyal, happy, and close-knit, and most importantly, ensures we minimize issues and drama. We’re stable, and that’s not something a lot of guilds can brag about, and the reason being- you guessed it: good structure.
In the end, play for whichever reasons make you happy. I just felt compelled to express my opinions on why I write on the subjects I do, and help people understand that taking certain aspects of the game seriously doesn’t make it a job.
/rant
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So far, I’ve written 10 Things To Make Your Raid Leader Love You and 10 Things To Make Your GM Love You. But let’s not forget about the reason you’re even a GM/officer- without a guild, without people to lead, you mean nothing. Being a leader is a very thankless and selfless role, and even harder to gain people’s respect when it’s merely a video game you’re leading. We’re constantly having to appease someone or go out of our way to make someone feel special. So, in thanks to all the people that make your guild a guild, here is a small list complied of the little things we as leaders of our guilds can do for our guild.
Please feel free to share with all your officers/prospective officers!

1. Being an officer is not a perk.
Folks, repeat it with me: being an officer is not a perk. It’s a job. Furthermore, it’s a second job in addition to your regular role as a player. If you want to be an officer because you think you get extra loot, leeway on making mistakes, and/or solely for the “power,” take a step back. Take a few steps back and fall into a hole, while you’re at it. Leading is for special people, people who are patient, passionate, and realistic. Video game or not, this is a hobby that is based on teamwork, and these are real people behind those pixelated gnomes and orcs. People need leaders. If you’re an officer of a guild, people are looking up to you to lead them, and if you aren’t in this job for the right reasons, you will fail these people.
Secondly, if you dread it, it’s not for you. Sure, it’s a lot of extra work, and sure, it can get really stressful at times. But you shouldn’t lead because you feel obligated, you lead because you love the people you lead.
2. Practice what you preach.
Create no rule you can’t follow yourself, and lead by example more than enforcement of your supposed internet authority. Don’t think you get leeway because you’re an officer. When you make a mistake or break a rule that you created, you lose all credibility when you try to enforce said rule you just broke.
3. Know your members.
This will also give them a chance to get to know and to trust you. Spend time getting to know people individually. Did Joestabbitystab have to miss a raid due to moving into a new house? When he logs on, ask him how it went. Talk about things besides game- and raid-related things. Make people feel like the cherished members they are instead of dispensable raid slots filled. If you develop good relationships with your members, it’s equally beneficial to you as well. It’s a proven fact that leaders who gain their peers’ respect and lead by friendship have a more stable and loyal group of followers, as opposed to people who lead solely by enforcing their authority and discipline.
4. Ask questions and request feedback.
You can’t know how you’re doing unless you ask how you’re doing. This guild isn’t yours; everyone who is a member helps contribute to its well-being, and you owe them the right to listen and then respond to their feedback. It’s a very important part of being an officer/GM that most people overlook. You’re not perfect, and you can’t see all sides to everything. It doesn’t matter if you think you’re the world’s best GM; if your guild doesn’t think you are, then you aren’t. And it’s your job to fix that.
5. Give people small tasks.
If there’s one thing I’ve learned in my experience of leading various groups, it’s that people love being given tasks. They love being recognized and feeling special. Even if it’s the most mundane task, it still makes a difference. Don’t make it a chore, either; word things in such a manner that they feel like you’ve chosen them specifically for this task, they’re helping the guild out by doing it. Healing leaders, let a healer you trust handle healing assignments one fight while you “have to afk for a few seconds.” Raid leader, have something that needs to be called out? Tell Sallyfrostboltz (okay, so I suck at names, all right?) to call it out for you; it’ll help you focus on more important things, anyhow. People who feel cherished are loyal and happy, and you want loyal and happy guild members.
6. Learn how people expect feedback.
That’s probably the hardest thing for most people to do because it really requires you to be good with reading people. Some people respond to different feedback in different ways. I’ve met countless people who are embarrassed and angry when you call them out in raid, and some would prefer you to say it as it’s happening. But above all, give constructive feedback. There’s no need to yell, belittle, or insult. If you are ever angry enough to feel it necessary to insult, step away from the computer and calm down. Nothing gets solved by yelling or insulting. It doesn’t even make you feel better. Regardless of how stupid people are being, regardless of the situation, it will never call for any of those things. Being stern is one thing, but insulting people is just immature.
7. Communicate. Be honest.
People need leaders, and people need leaders who are honest and have a spine. They don’t want a soft leader, someone too afraid to say the truth. Maybe the person you’re dealing with won’t like the bitter truth (who wants to be told they’re immature/bad/causing drama/etc?), but if you don’t deal with it, your guild will lose respect. People follow leaders because they don’t want to be the ones to weed out the bad people. It’s a crappy job, and no one likes it, but that’s part of your job. Don’t be afraid to tell people to step it up.
On a related note, “communicating issues” doesn’t necessarily mean it has to be a bad thing. Know how to be honest without being hurtful, and how to be constructive and optimistic. Do you have a reliable, mature player whose dps just isn’t cutting it? No need to be rash and ugly; pull him/her aside, kindly tell him/her the issues in a laid-back, no pressure sort of way, and then list ways to help improve his/her play. Your guild expects you to handle these things, but they also expect that when it’s their turn to be confronted, you will be helpful and give them a chance to improve. But you can’t do any of these things without knowing how to communicate effectively!
8. Don’t focus on the negative.
You are the guild’s rock – the frame that holds the house together. Your emotions and attitude as a leader are contagious, so when you get upset and negative, people feel the tension. When things aren’t going well, people look to you to hold things together, to find something to be optimistic about. Regardless of how you actually feel, swallow it and put on a better face. If you don’t have faith in your guild, why should they?
9. Find things to give the guild a good sense of self.
Celebrate victories, mention inside jokes, bring back nostalgic memories. It makes people feel proud to be a part of the guild, makes it feel like a family. It gives them all something in common with each other, and something to help identify why they continue to remain a happy member of your guild.
10. Accept nudes for loot.
Don’t you know? It’s the biggest reason to be an officer. Everybody loves loot and everybody loves nudes; it’s a win-win situation!
On a completely unrelated and final note, this is the last of the “10 ways to.. ” post series, I promise! Well, maybe. If I do it again, I’ll just rename my blog to “Wordy Warrior’s Top Ten.” Also, I’m currently listening to Scatman. Told’ja so.
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Posted by ariedan in Raiding
Casual raiding has been a hot topic all over the internet since the release of Wrath. People are debating its definition and whether or not you can be a successful raider as a casual player. I figured since I’ve experienced both sides of the raiding spectrum, I’d expand on my opinion of the two play-styles.

Casual: Defined
The term “casual” in the World of Warcraft is relative. Every person I’ve spoken with has defined it differently. Some people use the term to describe how often they play, others use it to describe their interest in end-game, and others wield it like a nasty insult, a derogatory term reserved for people incapable of understanding their respective classes and end-game in general. Then, to make matters worse, there are sub-generalizations for the term. Some people who have no interest in life at 80 would call themselves casual and say that anyone who raids is hardcore, even if they were to only raid a few hours a week. There are those people whose only interest in this game is seeing the content first and being the best, and would call anyone not as dedicated casual. It’s a hard word to define, and I don’t think the great debate over the world will be over anytime soon.
So how do I define casual, then? To me, casual isn’t a derogatory term, nor is it a term to describe whether or not someone enjoys leveling or end-game. It’s not how well you play, or how seriously you take raiding. To me, it’s defined by how often you play.
Veni, Vidi, Vici
These days, it’s hard for people to separate the two definitions because of the small amount and the lack of difficulty of the current available content. Most people hit 80 relatively quickly, zoomed through the content just as fast, and were bored very soon afterward. Even the more hardcore players are raiding only one-two days a week, and as such, it makes it hard for people to differentiate the two. With Ulduar on the brink, it’ll mean the more dedicated guilds will go back to their full raiding schedules in order to be the first to get through the content. At least for a small period of time, the difference between the two play-styles will be more apparent. But for how long? The content, including the hard-modes, is supposed to be difficult, but let’s face it.. most guilds will tear through it. And then the cycle will repeat itself.
The bigger problem is that raiding, compared to BC and pre-BC, has changed so much this expansion. In the previous two games, there were several tiers of content of difficulty available, making it easier for guilds to get ahead or behind. Either you could do the fights or you couldn’t- there weren’t hard and easy modes. There was a world of difference between the two play-styles, and regardless of skill, it really was impossible to do that content without raiding often.
If achievements are the most defining difference between the two play-styles, it’s easy to see why the line between the two is so hard to see. Both types of guilds can claim “all content cleared” and be sporting the same level gear. Besides vanity mounts and fancy titles, most people won’t ever care enough to see the difference. And to make it worse, it makes it difficult to rank guilds. I remember Drow, a top US guild on my server, being ranked as second when Wrath content first got tackled because of how easily accessible the content was, and how achievements made it difficult to tell the difference. When several previously deemed casual guilds appear to be on the same level as a a guild that finished Sun Well top 10 US and 22nd world-wide, it really drives the point home.
On an aside, I realize I’m wording things in ways that might imply I think not raiding often means you can’t be successful at difficult achievements. It’s easily possible to keep up with high-end guilds without raiding often, but that’s an achievement in itself and rare to find. If you are fortunate enough to be a member of such a guild, it’s a keeper!
How I Feel
As a hardcore player gone casual, I have mixed feelings on the new style of raiding. I enjoy that I can still raid successfully without sacrificing a lot of time. If I had quit playing as much in the middle of the last expansion, it would never have been possible to be as successful as I am this expansion. For that I’m grateful.
On the other hand, the hardcore player in me grieves for the lack of content, the lack of progression, the lack of difficulty. I’m a little upset that even if I were still a hardcore player, the only difference is I would have done the content first and the quickest. I’m irritated the new progression is hard-mode achievements, thus recycling content and shoving it down your throats until you’re bored of it before you ever complete them all. If I’m irritated, I can only imagine how the dedicated, competitive players feel about the current state of raiding.
So how do you feel about it all? What’s your take on the two play-styles?
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Before I post, I’d really like to thank everyone for all of their positive feedback and comments. I went to work excited over reaching 400 hits as a week-old blog, and came home with that number increased to 4k with a plethora of comments, congratulatory e-mails, and tweets on the side. The biggest thanks go to WoW Insider for getting my name out there, but you guys linking me on your guild forums means a lot.
I got a lot of feedback on 10 Ways To Make Your GM Love You, so I figured I would do one in a similar style, but one that focuses on raiding and the things that people do nightly in raids exasperate me.

1. If you want to raid, be reliable.
That sounds like a simple enough expectation, but something people just must not realize. It kills me every time I have a member who no-shows a raid without posting, and then expects a raid invite the next day. Before you decide to join a raiding guild, take the time to ask yourself if you can commit to their schedule. Are the raid times okay, or do you expect any conflicts (work, kids, school)? Can you show up at least 15 minutes before the raid begins? Raiding is a team effort, and internet video game or not, if you don’t think you owe your guild any commitment, then they don’t owe you a raiding spot or loot.
2. It’s not your job to call things.
Do not ever call out instructions unless you are a raid leader, tank, someone who plays a vital role, or otherwise someone the raid leader appointed. It is not your job to decide battle rezzes or heroism/blood lust, when to run out, and to call out things like fight mechanics. All of your opinions are valuable, but understand when many people try to take charge, things get disorganized and confusing. Suggestions and advice, however, are okay.
3. Don’t complain about stupid stuff like dying.
If you’re wiping on a boss, there are probably two reasons: it’s hard and you’re making progression, or people are making the same mistakes over and over again. Either way, complaining isn’t necessary or tolerated. If you’re consistently dying to something stupid, and you have something constructive to say that will help out, then go ahead! But you’re not helping things if you just contribute to the negativity.
4. Don’t complain about loot!
Seriously! They’re internet pixels, and if they’re the sole reason you raid, I feel sorry for your guild. If you don’t get a piece of loot you really wanted, you should be happy for the guildie that got it, and that it’s gone to making the guild as a whole that little bit stronger. If you’re unhappy because you feel loot was mishandled, take a minute to cool down some. Ask yourself, How much loot have I gotten in comparison to this person? Does he/she make more raids than me? Is it more of an upgrade for him/her? Does he/she contribute more to the raid? In my experience, being upset over something as silly as loot doesn’t make you a horrible person. But before you explode in anger, please try to look at things from different perspectives. Also consider the fact that deciding loot isn’t a simple as a two-minute point-and-click decision; there are a lot of factors in deciding loot, and you shouldn’t be so hasty to judge when you can’t see behind the scenes. If you still feel like you’ve been wronged, wait until after the raid to approach an officer in private. Watch how you word things, as attacking an officer over loot will not help matters any. Calmly explain what happened and why you think it was wrong. Officers can’t do anything to give you that loot even if you were right, but maybe maturely discussing things will put you at ease.
5. If you have something important to say during a fight, don’t type it.
If you’re calling out things that are important to the fight, say it on vent. My chat is the last thing on my screen I look at while raiding, and even if I even glanced over at it, it would be lost in DBM and FailBot (haha) spam. For the few who just can’t talk, I understand. But you wouldn’t believe the sheer amount of raiders who will get chatty on vent after raids, but refuse to say a single thing during raids.
6. Don’t call people out.
It’s not your job to call out Player X who died to a flame wall yet again. Don’t yell or insult them, don’t point it out, don’t say anything out loud. You’re not the raid leader, got it? Privately talking to the raid leader about it is fine, but chances are, your raid leader is very aware Player X dies to stupid things all the time, and probably doesn’t want to be reminded. Why? If you’re wiping because people doing stupid things, your raid will probably have a lot of tension and a very negative morale. When you call someone out, you chance rubbing people already on edge, and starting a fire.
7. Watch your afk’s!
Hopefully I’m stating the obvious here, but don’t take prolonged afk’s. Bathroom and water breaks are generally okay so long as it’s not long or during a boss, but don’t take a 15 minute afk every night to tuck your kids into bed and have a smoke break. Exceptions to this rule will happen (“My house is on fire!”), but if it’s a habit, your raid leader is going be very frustrated with you.
8. Do your research on new content.
Research all of the boss fights. Bosskillers, WowWiki, Tankspot, and Elitist Jerks are four reputable sites you can use. Ask experienced friends, read forums, watch videos, and understand your roles in these fights. If you have any questions, it’s better to swallow your pride and ask before you cause a wipe.
9. Use WWS/WMO wisely.
If your guild uses WWS/WMO (and if they don’t, try to get them to!), it’s the most valuable tool to you as a raider. So use it! Be proactive. Use it to learn to be a better player, and to avoid making similar mistakes in future raids. There is always room for improvement, and if you think there’s nothing left for you to learn, you might wanna check again.
10. If you’re going to cyber with the officers for loot, do it in whispers.
Well, just joking, but on a more serious note, watch the amount of whispers you send to your raid leaders/officers. They’re probably very busy and have several other people whispering things. If we don’t respond, it’s not because we’re ignoring you, it’s probably because we’re busy handling other things. Don’t be offended!
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